Stub — counsel review pending

Terms of Service

The contract between Showly and customers using the platform. Plan-tier limits, acceptable use, liability framing, and termination rules.

Authoritative source: legal/terms-of-service.md in the platform repository. Each section flagged [REVIEW] in the source awaits external counsel input before going live.

Counsel review in progress

Showly is finalizing this document with counsel. For the binding version applicable to your account, contact legal@showly.ai.

Your plan

Free, Pro, Team, or Enterprise. Each plan has documented entitlements (site count, AI credits, audit retention, MFA, SSO). The full matrix is on the pricing page. Plan upgrades take effect immediately; downgrades take effect at the end of the current billing period.

Acceptable use

forbidden hosting illegal, defamatory, or rights-infringing content
forbidden network attacks, scraping at scale, cryptocurrency mining
forbidden circumventing plan quotas (creating multiple orgs to evade Free tier limits)
subject to review high-volume automated traffic — talk to us about Enterprise before going past Team-tier baseline
always permitted hobby sites, client projects, open-source documentation

Service availability

We publish uptime against documented SLOs (API 99.5%, deploy success 95%). The public status page at status.showly.ai reflects current and historical state. Enterprise contracts include a written SLA with credits.

Termination

by you cancel at any time via the billing settings. Service runs until the end of the paid period.
by us for non-payment, after the 21-day dunning sequence completes
by us, immediate for acceptable- use violations that cause active harm (e.g. ongoing attack)
data retention after termination 30-day archive then hard delete; export available throughout the archive window

Liability

Capped at fees paid in the 12 months preceding the claim. No indirect, consequential, or punitive damages. Excludes: indemnification obligations, IP infringement, breach of confidentiality, and applicable consumer-protection floors.

This page summarises the current draft. The repository holds the full structural document — see the legal/terms-of-service.md referenced above. Substantive language is intentionally conservative until counsel review concludes.